Advanced Management Insight is a revolutionary concept for managing business performance in the Web 2.0 world. At its core is a management control unit, with five components.
This combines quantitative data with subjective team feedback to present a constant stream of operational data to the AMI Control Room. It imports data from existing data systems and gathers “feedback” from the ground up, in the form of stakeholder responses to prompts. This is normally yes/no, e.g., “Do you have the tools you need to complete your task?” These are role-specific, so that all participants in a process are prompted with identical status checks.
This is a library of expert knowledge including best practices, KPIs, standard processes, and management expertise. It represents a systematic application of best practices and standard processes, augmented with discrete business knowledge from the specific organization. This allows the organization to meld its own knowledge with that of the external enterprise.
This takes the data from the AMI Control Room engine and provides robust visibility and insight into the status of the business. For upper management, it comprises robust, interactive dashboards that provide “at a glance” access to enterprise data with the ability to drill down into the empirical data and the subjective assessment of that data by participants. This provides management with insight into the opinions and awareness of issues that affect the business.
This is the repository of historical data, findings, and analysis. It reflects all ongoing data as well as data from prior review cycles. It is much more encompassing than traditional business intelligence data, because it incorporates subjective knowledge. It is a comprehensive diary for all reviews throughout the life of a business.
Central Control Room
This is the core of AMI, the brains of a control room. It ensures that the organization conducts consistent, phase-by-phase QA review. It achieves this by constantly feeding operational and human data through several core systems to identify risks, any activities off track, and compliance with best practice. It has a built-in issue tracking system and a risk-assessment and scoring engine. It performs KPI scoring and reporting and schedules QA reviews and monitors QA compliance.
This is the absolute, stunningly simple value proposition, the ability to combine control rooms into higher-order, more complex entities.